Warranty service
We deliver the task turnkey
We offer services for warranty and post-warranty maintenance of medical and laboratory equipment with the supply of consumables and components.
In order to create the necessary conditions to increase the service life of the equipment and exclude failures leading to its downtime, it is necessary to ensure the maintenance of medical equipment both in the warranty and in the post-warranty period.
First of all it concerns obligatory maintenance of medical equipment with high and increased risk of causing harm to health, new medical equipment, as well as medical equipment operated beyond 100% wear and tear according to the results of control of its technical condition.
Our company employs experienced, certified specialists with the expertise required to provide timely diagnostics, qualified repairs, and effective resolution of any issues related to malfunctions and failures in medical equipment.
- 01
Professional Expertise
Highly qualified professionals with extensive industry experience;
- 02
Certified Engineers
Specialists certified by equipment manufacturers;
- 03
24/7
24/7 service call-center availability;
- 04
Warehouse
Spare parts stock;
- 05
Service coverage across all regions
Service in all regions of Kazakhstan;
- 06
Quality
Services comply with ST RK ISO 9001:2016.
Your project is handled by professionals
Sarsenov Nurbek
Technical Director
Zeydenov Zeynur
Head of Medical Equipment Maintenance Department
Kabylda Kuandyk
Service Manager
Tulegenov Sayat
Service Manager
We offer
- Equipment Installation and Commissioning;
- Timely repairs;
- Commissioning and personnel training;
- Supply of consumables and spare parts;
- Warranty and post-warranty technical service.
Implementation stages
- 01
Installation
Equipment installation and assembly;
- 02
Commissioning
Commissioning works;
- 03
User instruction
Conducting instruction of the medical personnel of the facility;
- 04
Service
Warranty service;
- 05
Maintenance
Post-warranty and technical service in accordance with the terms and conditions of the contract;
- 06
Repair
Timely repair of equipment;
- 07
Documents
Complete set of service completion documents.
Completed projects
Tell us your project
We'll send you a quote and a commercial offer.
Design, registration, and equipment delivery, branch renovation, and service—get in touch.
We'll call you back and send you a commercial offer.
- 37 mo Service warranty
- 24/7 Service call centre
- ISO 9001 ST RK · quality management
- Direct Contract without intermediaries